Front desk
Registration, billing, corporate rate lists, camps and doctor commission. A barcode on the tube before the patient sits down.
Anything can store a result. Carelis is built around the handful of moments where the right answer is no — and it says so in words a person can act on, rather than an error code.
The last one matters as much as the first three. A laboratory whose reports stop going out because a store keeper forgot to book in a delivery has been badly served by its software.
From the person at the counter to the report that leaves the building — and the reagent, the van and the audit trail behind them.
Registration, billing, corporate rate lists, camps and doctor commission. A barcode on the tube before the patient sits down.
Analysers connect directly. Every sample carries its own clock, so a tube that has been out too long is flagged on arrival rather than found out later.
Nothing leaves without a pathologist. Amendments never overwrite — the previous value stays readable, with a reason against it.
Reference intervals by age and sex, cumulative reports for inpatients, and microbiology that hides an antibiotic the organism is intrinsically resistant to.
Lot traceability from goods receipt to the individual result. A recall names the patients affected instead of a fortnight of them.
Appointments, home rounds and a chain of custody that counts tubes at hand-over, so a missing one is a name rather than a discrepancy.
Six weeks of ordinary work at one laboratory, measured by Carelis. The mean looks respectable. Nearly one report in three was missing the promise made for it.
Carelis clocks from registration, not from the bench — the queue at the counter and the journey in the van are part of what a patient waits for. It never blends urgent work with routine, because that is how an urgent flag that does nothing goes on looking like one that works. At this laboratory, once they were separated, the urgent samples turned out to be moving no faster than the rest.
Every laboratory gets its own — yourlab.carelis.in — and that single address does both jobs.
Your tests, your prices, your name. They choose the laboratory or a home collection, and tests that cannot survive the journey are greyed out with the reason on the label, not refused after they have filled the form in.
The same address. A login from one laboratory cannot reach another's data — that boundary is the hostname, enforced by the browser rather than remembered in our code.
Your administrator manages the test list, the rate lists, report formats, users and roles. We create the laboratory; after that it is yours to run.
We load your tests and your rates before you log in, so the first thing you see is your laboratory rather than an empty one. No card.